Raffles Royale FAQs

Q: What time is check-in and check-out?

Checkin flexible please advise arrival time when booking Checkout 10am

Q: Do you require a security bond upon check-in?

Bond is $100 - cash, transfer or c/c pre-authorisiation

Q: Is after hours check-in available?

After hours check-in using self checkin box located at front of building . instructions will be provided

Q: Can I have a late check-out?

Late checkout available if room is vacant

Q: When do I have to pay a deposit?

Pay deposit on booking, 1 night

Q: What are the reception hours?

Q: Can I book theme park tickets at reception?

Q: Is there Internet or WiFi access available?

Wifi access in units , complimentary.

Q: What facilities do you have?

Heated pool, 2 BBQs, heated outdoor spa

Q: Is there car parking available?

Complimentary undercover carpark for 1 car, 1.9 m height restriction

Q: Is all linen provided?

Linen included,

Q: How often are the rooms serviced?

Q: Is the pool heated?

Heated pool and heated spa

Q: How close is Surfers Paradise & Broadbeach?

Surfers paradise 2 mins walk around the corner Broadbeach 7 mins on tram

Q: Are there shops or restaurants nearby?

Lots of restaurants nearby, walking distance

Q: Is there public transport nearby?

Buses and tram next door

Q: What local attractions are in the area?

Q: How far away is the race track?

Race track walking distance across Chevron Island, 20 mins

Q: Where can I buy groceries locally?

Coles supermarket and Woolworths around the corner